A Request Form That Opens WhatsApp

If you run your business on WhatsApp, your Linkhiver page already ends the same way most days: someone taps the WhatsApp button and you either hear from them or you don't.

The ones you hear from are easy. The ones you don't are the problem — because right now they leave nothing behind. No name, no number, no idea what they wanted. They tapped, something interrupted them, and that is the whole record.

The new request block changes what happens in those few seconds.

What the visitor sees

Add it from My Bio → WhatsApp Requests, the section where the form and the requests it produces sit together. On your public page it opens in place — no new tab, no redirect — and asks three things:

• their name
• their phone number
• what they need

They send it. Then, as a separate button, they can continue to WhatsApp with their message already written into the chat.

Two steps rather than one, on purpose. The tap into WhatsApp is the step people lose — the app takes a moment to open, a call comes in, the bus arrives. Asking first means that by the time they get distracted, you already have them.

What you see

The requests arrive in that same section, under the form's own settings. Each row is one person: their name, what they asked for, when, and what you have done about it.

The row you should care about is the one marked "Never opened WhatsApp." That is somebody who typed their name and their number, told you what they wanted, and then never made it into the chat. Before this block, that person did not exist as far as your page was concerned.

Now there is a button on their row that opens WhatsApp to their number, with a greeting ready. You make the first move.

One thing we are careful about: the list tells you whether WhatsApp was opened, not whether a message was sent. Once someone leaves for WhatsApp we genuinely cannot see what happens there, and we would rather say the smaller true thing than the bigger useful-sounding one.

What it costs

The block is free, on every plan. So are the requests themselves — every name, number and message, in full, always. Withholding a customer's message from the business it was sent to is not something we are willing to sell back to you.

Pro adds the parts around it: request history older than seven days, where each request came from, a CSV export, and saved replies you can pick when you message someone back.

When this first shipped we told you there was a part that cost you something: the block was a row on your Links page, so it counted as one of your links. It doesn't any more. The request form no longer counts against your link limit — it lives in its own section, one per page, and it takes nothing from the ten you get on the free plan or the fifty on Pro.

Who this is for

Not everyone. If your page is a list of songs, this is not your feature.

But if the button people actually press is WhatsApp — the salon taking bookings, the shop quoting a price, the technician who works out of a phone — then the request block is a way to stop losing the ones who meant to write and didn't.

Add it from My Bio → WhatsApp Requests, put in the WhatsApp number you already use, and the next person who wants something from you will leave their name on the way.