Get in touch
Have a question? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Contact Information
Support
For technical support, visit our help center or email support@linkhiver.com
What to include
- Product problems — a link that will not save, analytics that look wrong, a page that renders oddly on one phone. Send your Linkhiver username and the browser or device you were using; that is usually enough for us to reproduce the problem on the first try.
- Billing and Pro — upgrades, invoices, cancellations and refunds. Paddle is our merchant of record, so include the email address on the receipt and we can find the transaction.
- Partnerships and press — integrations, interviews, or something you would like to build on top of Linkhiver. A couple of sentences about who you are and what you have in mind is plenty to start.
Before you write
The help center answers the ten questions we are asked most: what the free plan includes, what Pro adds and what it costs, whether you can use your own domain, what the analytics actually show, and how to move a page over from Linktree. If your question is one of those, the answer is there now rather than after a reply.
Response time
We are a small team, so replies usually take a day or two rather than arriving instantly. Every message is read by a person.